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Global customer support made simple
Give global customers the localized support they deserve. Smartling’s translation management software and translation services make it easy for your team to lend a helping hand to customers in any language at scale, boosting satisfaction and retention across the globe.
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Your tools, your team, every language
By connecting directly to your existing tools, Smartling helps your support team deliver multilingual support without breaking a sweat. Smartling integrates with leading customer support platforms like Zendesk, Salesforce Knowledge, ServiceNow, and Mindtouch to extend your support team’s reach to any customer across the globe.
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Instant translation for happier customers
Deliver on-brand multilingual support instantly with Smartling’s translation solutions. With AI tools that speed up translation and cut down customer wait times, your team can provide rapid support to any customer worldwide. Glossaries, style guides, and automated quality checks ensure every customer receives the same brand experience, no matter the language or market.
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Focus on customer care, not translation
Automate over 95% of the translation process with Smartling’s best-in-class translation management system, freeing up your team to focus on delivering top-knotch customer care. Streamline repetitive tasks such as file handoffs and notifications with automated workflows that keep translation on track without manual intervention.
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ServiceNow
Streamline global enterprise content management.
Zendesk
Empower your support teams and deliver 24/7 multilingual customer assistance with automated, reliable translation.
Salesforce Knowledge
Translate your growing knowledge base at scale.
Why wait to translate smarter?
Reach out to hear how you can extend your support team’s reach to anywhere in the world with our easy-to-use localization platform and specialized customer support translation services.
