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Salesforce Knowledge

Salesforce Knowledge, a component of Salesforce Service Cloud, allows you to create knowledge articles—informative documents designed to empower customer success. With Smartling's turnkey integration, you can effortlessly scale your Knowledge Base into any language.

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Key Features


  • Hosted integration: Our hosted integration streamlines requests by providing automatic cost estimates, job authorization, for single or bulk articles
  • Change detection: Our connector detects changes to previously translated source content with optional automated resubmission to Smartling for translation.
  • Advanced filtering: Quickly find the Salesforce Knowledge content you want to translate with our straightforward content dashboard and advanced filtering options.

Salesforce Knowledge Connector Demo

 

 

About Salesforce

Salesforce helps organizations of any size reimagine their business for the world of AI. With Agentforce, Salesforce's trusted platform, organizations can bring humans together with agents to drive customer success — powered by AI, data, and action.

Salesforce Knowledge translation, simplified

Keep your tech stack and just add translation. We make it easy to build multilingual experiences everywhere your content lives.